Summary: Responsible for resonating the tone and culture of the parish while facilitating communications and acting as a minister of hospitality. Also, provides office support with a variety of administraive activites and tasks.

Knowledge:

• Associate degree or equivalent
• Comprehensive knowledge and application of grammar, spelling and punctuation
• One to three years office or customer service experience required
• Computer literate, working knowledge of MS Office applications and office equipment
• Must have a valid driver's license from the State of Wisconsin

Skills:

• Professional working attitude and collaborative approach with a positive attitude
• Strong analytical thinking and decision-making skills, including problem anticipation and resolution
• Must be organized and able to handle multiple tasks
• Must be honest, dependable and able to meet deadlines
• Self-motivated and able to work independently

Abilities:

• Ability to support the mission, vision and values of St. Clare and abide by applicable standards of conduct, policies and procedures
• Ability to communicate effectively, verbally and in writing, with history of results and attention to detail.
• Ability to maintain confidentiality
• Ability to exhibit patience and calmness in diffficult situations
• Abiity to work with and without direct supervision
• Practicing Catholic preferred

Dutes & Responsibilities

Ministry of Customer Service:

• Acts as the office receptionist: answers the phone, schedules Mass intentions, Baptisms and preparation classes, funerals and committals, maintains the online parish calendar via the website and greets/assists parishioners and guests.

Office Support:

• Oversees and prepares information for the bulletin and follows deadlines for submission
• Edit and maintain other communication tools
• Organizes and assists with monthly mailings
• Assists in the ordering, receiving, stocking and distribution of office/parish supplies and maintains inventory
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc)
• Assists with other related clerical duties such as photocopies, faxing, filing and collating

Records/Reports:

• Enters new parishioner and updates existing parishioner data
• Maintains sacramental registers (baptisms, marriages, deaths, confirmation and first communions)
• Completes required Archdiocesan reports

Other:

• Attends monthly parish staff meetings
• Coordinates and schedules volunteers working in the parish office
• Performs other duties as assigned by the Pastor

ADA Physical Requirements: 
The employee is regularly required to sit, stand, walk, talk and hear. 
The employee is frequently required to sit for extended periods; use hands; reach with hands and arms. 
Close vision required for paperwork and computer. 
Able to utilize computer keyboard, monitor, and telephone. 
This role functions in an office environment and uses standard office equipment. 
Ability to lift 20 pounds. 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Judgment Exercised/Decisions Made: 
Employee is expected to take initiative and make decisions based on the mission and vision of parish and direction from the Pastor. 
Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.