Professional
Duties and Responsibilities - Major Position Responsibilities and Regular Activities
Ministry of Customer Service:
- Oversees timely opening and secure closing of office each working day, e.g., lights, heat, office equipment, secures all windows and doors.
- Provides a professional, pleasant, and organized office atmosphere for diverse internal and external customers and visitors.
- Welcome and assist telephone caller by:
- Directing the caller to the appropriate person.
- Taking messages or forwards call into voice mail if person is unavailable.
- Provides callers with information, e.g., address, directions to location, Mass times, etc. for both Parishes.
- Greets and assists parishioners/parents/guests.
Office Support:
- Typing, filing, and coordination of meetings and associated correspondence/minutes/reports for pastor and staff.
- Oversee and participate in bulletin and other communication productions for both Parishes.
- Background clerical work for parish/school events, as required.
- Changes messages on parish/ signage and phone system.
- Receives, sorts, and forwards incoming mail.
- Assists in the ordering, receiving, stocking and distributing office and church supplies
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Assists with other related clerical duties such as photocopying, faxing, filing and collating.
- Proofreading and editing materials as requested.
- Maintains facility calendar for both Parishes.
- Maintains rosters for councils, committees and organizations for both Parishes.
Records/Reports:
- Enters new parishioner data and updates existing parishioner data into ParishStaq program, and electronically transmit information to envelop service vendor, and Archdiocese, for both Parishes.
- Coordinates and maintains registration, student & data records/systems, tuition and fee schedule.
- Creates census data reports, as needed by staff.
- May post parishioner contributions and prepare contribution statements.
- Schedules Mass intentions for both Parishes.
- Maintains sacramental registers, e.g., baptisms, marriages, deaths, confirmation, communion.
- Completion of Archdiocesan and/or government reports for both Parishes.
Other:
- Participate in the parish goals and objectives as they relate to hospitality.
- Maintains orderly files and a clean, organized office space.
- Special projects based on the cycle of the parish/school.
- Attends parish staff meeting, as needed.
- Archdiocesan sponsored respective training/workshops.
- Other duties as assigned.
Qualifications
Knowledge, Skills, & Abilities:
K: Knowledge
- College Degree Required.
- Comprehensive knowledge and application of grammar, spelling, and punctuation.
- One to three years office or customer service experience required.
- Working knowledge in MS Office products, Canva, Facebook, Adobe and office equipment.
- Working knowledge of PushPay/ParishStaq a plus.
- Proficient typing skills at or above 50 wpm.
- Must have a valid driver’s license for the State of Wisconsin.
S: Skills
- Professional working attitude and collaborative approach with a positive attitude.
- Strong written and verbal communications skills.
A: Abilities
- Exhibits promptness, flexibility, and dependability.
- Attention to detail.
- Ability to multitask, prioritize, and organize.
- Ability to maintain confidentiality.
- Exhibit patience and calmness in chaotic situations.
- Ability to work with and without direct supervision.
- Active participant in the work of the Catholic Church, preferred.
The candidate must recognize the sensitive and public-facing nature of church work and consistently uphold the highest standards of best practices and confidentiality. They should be proactive in supporting the church’s mission, goals, policies, and programs.
Compensation
- Type: Hourly
- Notes: Competitive hourly rate commensurate with experience.
To Apply
Email application, cover letter and resume to:
- Contact Name: Donica Lintner
- Address: 3970 N 92nd St.
- Email: [email protected]
- Phone: 414-461-6073
