ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Database Management:

• Process gifts and record pledges, generate appropriate acknowledgement letters, manage matching gifts, stock gifts, write-offs, monthly employee gifts, electronic fund transfers, and online gifts. 

• Oversee annual ETL process and data migration task, including bulk imports, constituent records, batch updates, and integration of external alumni datasets. 

• Provide support in generating donor reports as well as other reports as requested. 

• Assist with event gift entry and registrations, and generate appropriate acknowledgement letters as requested. 

• Manage the Customer Relationship Management (CRM) system, ensuring data integrity, accuracy, and accessibility while coordinating updates, integrations, and other user support. 

• Run queries, reports, and mailing lists as requested. 

• Generate monthly pledge reminders and memorial notifications to families.

• Assist in the development of, and ensure compliance with, filing protocols and naming conventions.

2. General Administration:

• Administrative support for events to include, but not limited to, mailings, generating on-line registration forms, reservations, nametags, inquiries and correspondence. 

• Serve as a department liaison to the Finance office and outside vendors to assist in reconciliation, troubleshooting, audits and other collaborative work.

• Prepare correspondence, and other administrative services as assigned. 

• Inventory, order and print all support collateral needed for mailings. 

• Manage and coordinate mailings. 

3. General:

• Welcome and provide assistance to anyone calling or visiting the Development Office.

• Special projects as assigned