Purpose Summary:

The purpose of the Director/Coordinator of Volunteers & Member Engagement is to solicit and promote parishioner volunteerism and membership engeagement.

Key Components of Volunteers/Lay Ministers:

• Recruit and onboard new volunteers/new lay ministers, based on parish and school needs and properly match volunteers/lay ministers to suitable roles based on respective skill set.
• Manage volunteer data bases utilizing existing software, where applicable.
• Support events, needs and duties of the parish and school, as defined by current operations and future needs.
• Foster a positive and welcoming parish presence and volunteer experience to ensure retention.
• Assess and quantify goals, factors of success and obstacles of success.

Key Components of New Parishioner Management:

• Create and facilitate a process of welcoming new parishioners.
• Connect new parishioners to ministries and talents of interest.
• Communicate new parishioners to the Business Office and ensure inclusion of information in the parish software/data base.
• Create a follow up plan with new parishioners to encourage parish engagement based on mission, interests and talents.

Key Components of Member Relations:

The purpose of member relations is to build strong relationships with a subset of parish members to enhance, promote and encourage quality involvement in our mission to meet, know and love Christ. This will be accomplished with the creation and oversite management of member relation teams within their circle of influence. The member relation teams will ensure high-quality interactions with clergy and worship team, foster engagement, cultivate loyalty, retention, and involvement in our parish mission. 

Additional Position Responsibilities:

• Liaison between staff, volunteers and parishioner/parish leadership
• Relationship Building (Parish Wide)
• Administration and Record-Keeping
• Recognition and Retention Plans
• Event Coordination (if and as needed)
• Communication of events and needs