Qualifications

Qualifications

• A minimum of an associate degree in computer systems, information technology, or related field. A bachelor’s degree is preferred.
• CompTIA A+ Certification 
• At least three years of experience in the IT field, preferably in education
• Ability to be on call when necessary.
• Must hold a valid driver’s license.

Knowledge, Skills and Abilities

• Excellent interpersonal and customer service skills.
• Interact with teaching staff, principals and students with ability to prioritize as needed.
• Ability to be flexible with tasks to adapt to changing demands.
• Ability to to work independently and with minimal supervision.
• Experience with Windows, MacOS, Chrome OS, and iOS operating systems,  Microsoft Office and Google G Suite.
• Strong troubleshooting skills with proactive problem solving skills and habits.
• Professional, courteous demeanor with excellent communication skills.
• Ability to work effectively, collaboratively and positively with co-workers, staff, students, public and administration.
• Must be highly organized, detail-oriented, and able to juggle multiple, competing priorities.

Work Relationships & Scope

Reports to the IT Manager. Frequent contact with all Siena employees and leadership, students and families of students and third party contractors. 

Work Environment (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Work is performed in a pleasant indoor school environment. May be exposed to heat, cold, wet and high humidity when traveling between sites. Work hours are somewhat flexible but generally 7:00 a.m. - 3:00 p.m. Travel to other local Siena sites is required daily. Ability to work longer hours, as needed.

Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to communicate verbally with colleagues
• Audible speech and good hearing and eyesight
• Read/interpret digital and paper documents
• Physical dexterity to operate computer and other equipment 
• Ability to perform occasional climbing, stooping, kneeling and crouching.  
• Ability to perform reaching and handling tasks for medium-duty to intricate work.
• Walking up and down stairs
• Standing/walking for more than 50% of the day
• Occasionally lifting (from ground and also overhead) and carrying up to 50 pounds