Social Justice Training | Successful Volunteer Engagement
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Social Justice Training | Successful Volunteer Engagement

The Office for the Dignity of the Human Person hosted two series (three sessions each) of virtual trainings on volunteer coordination and management featuring Jessica Brandt, Volunteer Coordinator for Catholic Charities. Jessica also serves as the Vice President and Programming Chair of the Association of Volunteer Manager chapter in the Milwaukee metro area.

These virtual trainings were recorded and are available on-demand below. 

Successful Volunteer Engagement | Notes



Successful Volunteer Engagement | Session 1 (recorded Oct. 13, 2021)

  • What is volunteer coordination?
  • Common struggles
  • How to keep your volunteers organized
  • Recruiting, including:
  • Position descriptions
  • Who is your ideal volunteer?
  • Ways to communicate
  • Sharing your opportunity

Successful Volunteer Engagement | Session 2 (recorded Oct. 27, 2021)

  • What is the Volunteer journey?
  • Learn helpful hints for a successful first day and beyond
  • How to create effective training

NOTE: From 30:37 to 38:55, participants were in breakout rooms. Feel free to skip this timeframe. 

Successful Volunteer Engagement | Session 3 (recorded Nov. 10, 2021)

  • How to think about what motivates your volunteers
  • Successful retention techniques
  • Successful recognition techniques
  • How to track success and let your community know

Successful Volunteer Engagement | Series 2 | Session 1 (recorded March 30, 2022)

  • Understand what Compassion Fatigue and Burnout are
  • Identify the signs and symptoms
  • Have actionable items to prevent it


Successful Volunteer Engagement | Series 2 | Session 2 (recorded April 13, 2022)

Working with Youth

  • Why is youth volunteering important?
  • The Basics, including roles
  • How to make it work
  • Managing Expectations


How to make service transformational from USCCB 

Successful Volunteer Engagement | Series 2 | Session 3 (recorded April 27, 2022)

Volunteer Engagement

  • Step 1: Understand your volunteers and goals
  • Step 2: Walking through the Volunteer Lifecycle
  • Step 3: Measuring Success
  • Coaching and providing feedback



Rob Shelledy
Dignity of the Human Person

Jessica Brandt
Volunteer Coordinator

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The Archdiocese of Milwaukee

3501 South Lake Drive
St. Francis, WI 53235

Phone:  (414) 769-3300
Toll-Free: (800) 769-9373
Fax:  (414)  769-3408